Privacy Policy – English

Effective Date: November 25, 2025

Last Updated: November 25, 2025

At Beatriz Faria (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website petshopbeatrizfaria.com, our online shop go.vendus.pt/beatriz-faria, or interact with our services related to pets and animals.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, and payment information when placing orders or contacting us.
  • Pet-Related Information: Details about your pets, such as type, breed, age, or dietary preferences, when you provide them for product recommendations or services.
  • Usage Data: Information about how you interact with our website or online shop, including IP address, browser type, pages visited, and time spent.
  • Cookies and Tracking: We use cookies and tools like Google Analytics, Meta Ads, and other tracking technologies to understand user behavior, improve our website, and personalize pet product recommendations.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders for pet food, accessories, or services.
  • Respond to inquiries and provide customer support.
  • Send updates, newsletters, or promotional offers (only if you opt in), including recommendations related to your pets.
  • Improve our website, online shop, and customer experience.
  • Analyze user behavior to optimize marketing and website performance using tools like Google Analytics and Meta Ads.
  • Comply with legal requirements.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties who help operate our website, process payments, deliver products, or provide marketing insights, always under strict confidentiality and GDPR compliance.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal and pet-related information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure.

5. Your Rights

Under Portuguese and EU data protection laws (GDPR), you have the right to:

  • Access the personal and pet-related data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent or opt out of marketing communications.
  • Request restriction of processing or data portability.
  • Lodge a complaint with a data protection authority.

6. Third-Party Links and Services

Our website or shop may include links to third-party websites and services. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information. Third-party services may include payment processors, Google Analytics, Meta Ads, and other marketing tools.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates the most recent revision. Please check this page periodically for updates.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

Email: Contact@petshopbeatrizfaria.com
Phone: +351 910 754 862
Address: R. Direita n° 62, 9950-236 Madalena, Portugal
Contact form: https://petshopbeatrizfaria.com/#Contact